Welcome

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Welcome to our employment section. Here you can view our current job openings and search for specific opportunities. Please click on the job title for more information, and apply from that page if you are interested.

Windham is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. If you would like to view a copy of the company’s affirmative action plan, please email: Recruiting@windhampros.com. EEO/AA Disabled/Vet. Below please find the links to the “EEO is the Law”, “Right to Work” and "Pay Transparency" posters.

Click Here to view the EEO is the Law Poster
Click Here to view the EEO is the Law Poster Supplement
Click Here to view the Right to Work Poster
Click Here to View the Pay Transparency Nondiscrimination Provision

Accommodation Assistance
If you have a disability or are a disabled veteran who is unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us at 1-866-734-1824 or via e-mail at recruiting@windhampros.com for accommodation assistance.

 

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Search Results Page 1 of 1

Job Locations US-NJ-Fair Lawn
Job Post Information* : Posted Date 1 week ago(6/9/2021 1:53 PM)
- Reviewing accounts on a daily basis and maintaining all work queue and desk assignments. - Contacting borrowers via telephone to attempt debt collection. - Establishing borrower location and contact information via skip tracing if necessary. - Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them. - Tracking and reporting all account information into computer through our collections system. - Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner. - Meeting or exceeding all daily, weekly, and monthly production goals. - Understanding and following all federal and state laws with regards to collections policies and procedures. - Passing annual required compliance testing. - Performing other duties and special projects as assigned by management.
ID
2021-1800
Job Locations US-LA-Metairie
Job Post Information* : Posted Date 1 week ago(6/9/2021 3:16 PM)
- Reviewing accounts on a daily basis and maintaining all work queue and desk assignments. - Contacting borrowers via telephone to attempt debt collection. - Establishing borrower location and contact information via skip tracing if necessary. - Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them. - Tracking and reporting all account information into computer through our collections system. - Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner. - Meeting or exceeding all daily, weekly, and monthly production goals. - Understanding and following all federal and state laws with regards to collections policies and procedures. - Passing annual required compliance testing. - Performing other duties and special projects as assigned by management.  
ID
2021-1801
Job Locations US-NY-Williamsville
Job Post Information* : Posted Date 4 days ago(6/14/2021 4:02 PM)
- Reviewing accounts on a daily basis and maintaining all work queue and desk assignments. - Contacting borrowers via telephone to attempt debt collection. - Establishing borrower location and contact information via skip tracing if necessary. - Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them. - Tracking and reporting all account information into computer through our collections system. - Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner. - Meeting or exceeding all daily, weekly, and monthly production goals. - Understanding and following all federal and state laws with regards to collections policies and procedures. - Passing annual required compliance testing. - Performing other duties and special projects as assigned by management.    
ID
2021-1802
Job Locations US-NV-Las Vegas
Job Post Information* : Posted Date 2 months ago(5/3/2021 11:45 AM)
The Customer Care Specialist is accountable for taking incoming calls, may make outbound calls, processing emails, and/or responding via chat for 1st Party customer care accounts. The Customer Care Specialist acts as a liaison, provides information, and resolves issues or concerns relating to accuracy and efficiency. The goal is to ensure excellent customer service standards and maintain high customer satisfaction to customers.     - Efficiently and effectively manage a large amount of inquiries - Receive and respond to customer inquiries via email and/or chat - Address and/or follow up on inquiries/issues - Provide valid and accurate information to customers with the resources and tools provided - Follow communication procedures, guidelines and policies of Windham and their clients - Reinforce high customer service standards to maintain excellent customer satisfaction - Handle all methods of communication in a transparent manner.  
ID
2021-1794
Job Locations US-NV-Las Vegas
Job Post Information* : Posted Date 1 month ago(5/10/2021 5:26 PM)
The Customer Care Specialist is accountable for taking incoming calls, may make outbound calls, processing emails, and/or responding via chat for 1st Party customer care accounts. The Customer Care Specialist acts as a liaison, provides information, and resolves issues or concerns relating to accuracy and efficiency. The goal is to ensure excellent customer service standards and maintain high customer satisfaction to customers.     - Efficiently and effectively manage a large amount of inquiries - Receive and respond to customer inquiries via email and/or chat - Address and/or follow up on inquiries/issues - Provide valid and accurate information to customers with the resources and tools provided - Follow communication procedures, guidelines and policies of Windham and their clients - Reinforce high customer service standards to maintain excellent customer satisfaction - Handle all methods of communication in a transparent manner.
ID
2021-1793
Job Locations US-NV-Las Vegas
Job Post Information* : Posted Date 1 month ago(5/17/2021 9:15 AM)
- Ensure service teams are executing operational strategies to assure compliance with SLAs across all supported lines of business (LOBs) - Monitor real-time adherence to schedules and help alert and adjust for outages or staff shortages - Enforce schedules and SLAs and strategy adherence through intraday insights and historical reporting - Work with Business Analytics team to further create and define key performance indicators (KPI’s) and methodologies to improve and maintain client satisfaction - Communicate and resolve operational issues impacting performance and a strong focus on employee retention - Leverage business tools such and Power BI reporting and Zendesk to identify and remove performance barriers - Analyze trends including staff productivity, CSAT, staff capacity, and SLAs based on production categories, and other KPIs, leveraging analysis to drive improvements in overall operational performance
ID
2021-1795
Job Locations US-NY-Elma
Job Post Information* : Posted Date 1 month ago(5/19/2021 3:43 PM)
- Develop strategic recruitment plans to acquire quality talent - Serve as the recruiting subject matter expert to the organization for staffing needs - Ensure that the recruiting process is followed and maintain metrics from source to hire - Provide regular reporting and analyze data on recruitment activities, applicant flow, interviews, hires, etc. - Facilitate recruitment training and ensure hiring leaders are in compliance with interview and selection processes. - Plan, direct and develop efficiencies of activities and processes of recruiting such as but not limited to requisition approvals and job posting, sources of qualified applicants, applicant screening, scheduling, and interviews, hiring and onboarding. - Ensure that partnerships with hiring sources, agencies and vendors are maintained. - Develop and provide innovative and creative solutions to meet staffing needs and attract applicants to maintain talent pools. - Develop and manage on and off-site recruitment activities and employee referral programs to support hiring needs. - Maintain legal hiring practices and compliance with all processes, procedures and best practices and ensure recruitment and hiring practices are compliant with local, state, and federal law. - Leads background investigation processes in partnership with consumer reporting agency, makes decisions on eligibility and maintains FCRA compliance as it relates to background investigations. - Foster a corporate culture that promotes ethical practices, customer service and encourages integrity in a success-oriented, accountable environment.
ID
2021-1799

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Interested in furthering your Career with Windham?

Join the Talent Network to receive automatic notifications when new jobs are posted in your area of interest. Click here to get started.