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Welcome to our employment section. Here you can view our current job openings and search for specific opportunities. Please click on the job title for more information, and apply from that page if you are interested.

Windham Professionals provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, gender identity, sexual orientation, status as a protected veteran, genetic information, individuals with a disability, and any other basis protected by federal, state or local laws. If you would like to view a copy of the company’s affirmative action plan, please email: Recruiting@windhampros.com. EEO/AA Disabled/Vet. Below please find the links to the “EEO is the Law”, “Right to Work” and "Pay Transparency" posters.

Click Here to view the EEO is the Law Poster
Click Here to view the EEO is the Law Poster Supplement
Click Here to view the Right to Work Poster
Click Here to View the Pay Transparency Nondiscrimination Provision

Accommodation Assistance
If you have a disability or are a disabled veteran who is unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us at 1-866-734-1824 or via e-mail at recruiting@windhampros.com for accommodation assistance.

 

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US-TN-Hendersonville
2 months ago

As an Account Specialist, you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers. Your specific duties as an Account Specialist will include:

Reviewing accounts on a daily basis and maintaining all work queue and desk assignments

Contacting borrowers via telephone to attempt debt collection

Establishing borrower location and contact information via skip tracing if necessary

Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them

Tracking and reporting all account information into computer through our collections system

Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner

Meeting or exceeding all daily, weekly and monthly production goals

Understanding and following all federal and state laws with regards to collections policies and procedures

Ability to work 5 days per week, to include 2 evening shifts (up to 8:00PM), as well as 1 Saturday morning shift per month.

Passing annual required compliance testing

Performing other duties and special projects as assigned by management

As an Account Specialist, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.

ID
2017-1428
US-NV-Las Vegas
2 weeks ago

As an Account Specialist, you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers. Your specific duties as an Account Specialist will include:

Reviewing accounts on a daily basis and maintaining all work queue and desk assignments

Contacting borrowers via telephone to attempt debt collection

Establishing borrower location and contact information via skip tracing if necessary

Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them

Tracking and reporting all account information into computer through our collections system

Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner

Meeting or exceeding all daily, weekly and monthly production goals

Understanding and following all federal and state laws with regards to collections policies and procedures

Ability to work 5 days per week, to include 2 evening shifts (up to 8:00PM), as well as 1 Saturday morning shift per month.

Passing annual required compliance testing

Performing other duties and special projects as assigned by management

As an Account Specialist, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.

ID
2017-1436
US-NY-East Aurora
2 months ago

As an Account Specialist, you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers. Your specific duties as an Account Specialist will include:

Reviewing accounts on a daily basis and maintaining all work queue and desk assignments

Contacting borrowers via telephone to attempt debt collection

Establishing borrower location and contact information via skip tracing if necessary

Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them

Tracking and reporting all account information into computer through our collections system

Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner

Meeting or exceeding all daily, weekly and monthly production goals

Understanding and following all federal and state laws with regards to collections policies and procedures

Ability to work 5 days per week, to include 2 evening shifts (up to 8:00PM), as well as 1 Saturday morning shift per month.

Passing annual required compliance testing

Performing other duties and special projects as assigned by management

As an Account Specialist, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.

ID
2017-1429
US-NY-East Aurora
1 week ago

As a site Trainer, you become our subject matter expert, the go-to leader and resource who possesses the ability to impact every individual within the site. From classroom facilitation to hands-on supervision, our Trainer has a diverse, ever-changing, and exciting role. 


Windham Trainers epitomize the company’s core values, policies, and standards while ensuring that regulatory compliance is the foundation for all work activities. Our Trainers promote a positive attitude, an open mind, and encourage a learning culture at all times.

What You’ll Do

  • Facilitate new-hire and refresher learning in a classroom or virtual setting using various methods to train new and existing employees.
  • Assist with the design and development of training related curricula and tools based on Adult Learning Principles and curricula design methods to support internal clients while following the standards established by the Training department.
  • Supervise new-and existing staff during learning events.
  • Make recommendations to management and/or Human Resources regarding new hire concerns and potential issues regarding continued employment.
  • Assist Operations leaders with decisions regarding assignments.
  • Accurately report performance, attendance, and complete training transcripts as directed.
  • Monitor and evaluate new-hire and existing staff’s performance to ensure that company and client procedures are followed.
  • Identify opportunity areas with peers and internal clients to identify the best approach to address gaps and improve performance.
  • Develop and promote positive working relationships with new hires, peers, leaders and clients.
  • Impact recurring programs and customized learning.
  • Organize and maintain training venues, logistics, and equipment.
  • Assess the effectiveness of local classroom facilitation.
  • Deploy and maintain training-related tools.
  • Ensure Windham Professionals, Inc. policies, FDCPA, federal regulations and states laws
  • impacting our business are adhered to by employees.
  • Escalate and addresses deficient performance and behaviors to both the local and training leaders as necessary.
ID
2017-1440
US-NH-Salem
1 week ago

As an Account Specialist, you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers. Your specific duties as an Account Specialist will include:

Reviewing accounts on a daily basis and maintaining all work queue and desk assignments

Contacting borrowers via telephone to attempt debt collection

Establishing borrower location and contact information via skip tracing if necessary

Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them

Tracking and reporting all account information into computer through our collections system

Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner

Meeting or exceeding all daily, weekly and monthly production goals

Understanding and following all federal and state laws with regards to collections policies and procedures

Ability to work 5 days per week, to include 2 evening shifts (up to 8:00PM), as well as 1 Saturday morning shift per month.

Passing annual required compliance testing

Performing other duties and special projects as assigned by management

As an Account Specialist, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.

ID
2017-1439
US-NH-Salem
2 weeks ago

Here’s what we are looking for in you:

As commercial accounts collector you will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful as you resolve commercial customer or insured disputes and concerns. You must be a self-motivated, reliable negotiation expert who care for our customers as well as our company.

 

As a critical and essential part of the job, you must be adaptable, assertive, dependable and persistent in order to successfully negotiate payment arrangements. Payment arrangements are achieved through a combination of manual dialing, skip tracing, and automated dialer work and you must be timely in your responses to debtors and clients.  You will provide updates to clients as requested on current accounts, maintaining a balance of keeping both the client’s and Windham’s interest in mind.

 

You are responsible for evaluating and determining the best course of action, securing payment arrangements or legal action for the debtor and bringing delinquent accounts current. You are required to meet established goals and call quality. As a commercial accounts specialist, you are eligible to earn incentives based on excellent job performance.

 

In addition, you must maintain adherence to federal and state law and outstanding attendance at all times.

 

ID
2017-1435
US-NH-Salem
1 week ago

The Part Time Legal Coordinator is responsible for overseeing the account forwarding and collection of legal accounts with client’s approval for both commercial and student loan accounts.

 

Here is what we are looking for in you:

 

 

Attention to detail.
Strong focus on accuracy and completeness.
Ability to work independently and resolve practical problems.
Ability to communicate effectively with peers and management.
Teamwork, organization and time management skills are critical.
Must be focused, energetic and meet commitments timely.
Excellent oral, written and interpersonal communication skills.
Highly motivated self-starter with ability and willingness to work flexibly while under pressure and able to meet deadlines without prompting.
Intermediate Microsoft Office skills including Excel

ID
2017-1438
US-NH-Salem
1 week ago

The Receivables Specialist is accountable for the daily reconciling of 1st Party Accounts Receivable activities. The ideal candidate is responsible for analyzing client accounts, working with internal and external business partners to resolve AR discrepancies, issues, and handling dispute resolutions domestically and internationally via phone call and email exchange.

 

Essential Duties and Responsibilities:

  • Responsible for reconciliations and related accounting
  • Actively work to maximize collection of  past due amounts, including regular communication and follow up with customers
  • Attention to detail with the ability to prioritize and meet deadlines
  • Perform research and resolves issues independently using multiple data sources and systems
  • Ability to use logical methods to address problems and develop effective solutions
  • Resolve disputes with clients and customers
  • Escalate accounts for resolution when necessary
  • Prepare a completed reconciliation on a monthly basis and upon request
  • Provide excellent internal and external customer service in a professional manner
  • Communicate effectively in both phone conversations and email
  • Responsible for reducing DSO (Day Sales Outstanding)
  • Run and analyze reports as required
  • Other duties as required
ID
2017-1441

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Interested in furthering your Career with Windham?

Join the Talent Network to receive automatic notifications when new jobs are posted in your area of interest. Click here to get started.