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Welcome to our employment section. Here you can view our current job openings and search for specific opportunities. Please click on the job title for more information, and apply from that page if you are interested.

Windham is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. If you would like to view a copy of the company’s affirmative action plan, please email: Recruiting@windhampros.com. EEO/AA Disabled/Vet. Below please find the links to the “EEO is the Law”, “Right to Work” and "Pay Transparency" posters.

Click Here to view the EEO is the Law Poster
Click Here to view the EEO is the Law Poster Supplement
Click Here to view the Right to Work Poster
Click Here to View the Pay Transparency Nondiscrimination Provision

Accommodation Assistance
If you have a disability or are a disabled veteran who is unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us at 1-866-734-1824 or via e-mail at recruiting@windhampros.com for accommodation assistance.

 

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Search Results Page 1 of 1

Job Locations US-NJ-Fair Lawn
Job Post Information* : Posted Date 3 weeks ago(3/11/2020 9:31 AM)
- Communicate with businesses and third parties via the telephone and written correspondence. - At times, engage in necessary activities such as phone calls, internet searches, third party report reviews, etc., in order to obtain reliable location information to communicate with business debtors. - Maintain minimum account work standards as assigned by Management. - Understand and follow Federal and State laws, company policies and procedures and client requirements with regards to account resolution efforts. - Where applicable, review incoming business correspondence and respond in a timely manner. - Track and report productivity results. - Meet or exceed assigned daily, weekly and monthly goals. - Document all business contact attempts and the results of all business contacts, as well as the status of resolution efforts. - Be punctual and meet all work scheduling requirements. - Must successfully pass ALL required testing. - Must be able to handle the stress of working in a fast paced, high pressure environment. - Perform other related activities as assigned by supervisor or manager. Decision-making Authority: - Determine when settlement options may be appropriate and work within established parameters, or communicate such to Manager. - Determine whether it is in the best interest of the company to close and return an account to our clients. As a Collector, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.
ID
2020-1760
Job Locations US-PA-Aston
Job Post Information* : Posted Date 1 month ago(2/20/2020 9:56 AM)
- Be a direct point of contact for our clients for all consumer level or account aging concerns. - Address consumer concerns/complaints and clearly communicate all results to both clients and consumers. - Provide client detailed daily Excel spreadsheets containing all account balance discrepancies, inaccuracies, credit balances, billing issues and consumer driven complaints. - Regularly audit work queues for consumer/client issues and address them in a timely manner. - Act as a consultant for internal colleagues to define current client methods and procedures for all consumer driven inquiries. Have a clear understanding of all client’s methods and procedures as they relate to consumer driven concerns, billing issues, charity guidelines, or settlement guidelines. - Act as a phone attendant representative when there is inbound call overflow. Decision-making Authority - Provide account resolution whether it be a billing inquiry or a consumer driven inquiry regarding services rendered. - Enforce client methods and procedures as it relates to billing issues, payment plans or charity guidelines. - Determine the consumer’s ability/willingness to pay and the most appropriate of available repayment programs/ options for the consumer. - Determine when involuntary repayment options may be appropriate - Determine whether it is in the best interest of the company to close and return an account to our clients.
ID
2020-1759
Job Locations US-PA-Aston
Job Post Information* : Posted Date 2 months ago(2/7/2020 9:53 AM)
Here is what we are looking for in you:   - Communicate via the telephone, with consumers and third parties. - Obtain and review consumer financial circumstances, determine ability to repay and assist in account resolution, including application of all available payment options. - Obtain, document and safeguard consumer payment information to include individual and/or recurring check, debit and credit card information to support account resolution.             - Engage in activities (phone calls, internet searches, third party report reviews, etc.) necessary to obtain reliable location information for consumers and assess the accuracy of information obtained. - Determine when involuntary repayment options (e.g. AWG or Litigation) may be appropriate – supervisor review. - Locate and monitor past due accounts using computers and a variety of automated systems. - Maintain minimum account work standards as assigned by Management. - Understand and follow federal and state laws, company policies and procedures and client requirements with regards to account resolution efforts. - Where applicable, review incoming consumer correspondence and respond in a timely manner. - Track and report productivity results. - Meet or exceed assigned daily, weekly and monthly goals. - Inform consumers of any documentation needed to support specific debt resolution alternatives and manage the process of document completion and return. - Document all consumer contact attempts and the results of all consumer contacts as well as the status of resolution efforts. - Be punctual and meet all work scheduling requirements to including day, late nights, and/or weekend shifts. - Must be able to pass ALL required testing. - Must be able to handle stress of working in a fast paced, high pressure environment. As a Collector, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.
ID
2020-1754

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Interested in furthering your Career with Windham?

Join the Talent Network to receive automatic notifications when new jobs are posted in your area of interest. Click here to get started.