ProCo, a Windham Professionals company with its campus in Aston, PA is hiring a Customer Service Representative for our Prince Frederick, MD client location. Recognized in 2018 as a Training Top 125 Winner, Windham is not your average accounts receivable management and customer care firm. Windham was built over 36 years ago and is a place where you will find great people, a collaborative work environment, a fun and exciting culture filled with employee engagement activities, and the room to grow your career as far as your talent and ambition will take you.
This position is located at our clients site in Prince Frederick, Maryland.
The Customer Service Representative interacts with both consumers and clients addressing customer-driven inquiries and all client related correspondence and daily reporting in a timely and accurate manner. This position requires a strong knowledge of facility, professional, and homecare billing practices and workflows. The Customer Service Representative also seeks to prevent complaints by investigating consumer concerns and performs all job duties within the guidelines of federal and state law and Company policy.
If you are an experienced customer service professional who is looking for a job with a stable and established company, or if you are new to the field but have excellent customer service skills, come join our team!
Why work at ProCo, a Windham company? Top benefits include:
Windham Professionals provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, gender identity, sexual orientation, status as a protected veteran, genetic information, individuals with a disability, and any other basis protected by federal, state or local laws. EEO/AA Disabled/Vet. #CB