Windham Professionals, Inc. with its campus headquarters in beautiful Salem, NH is hiring an experienced, strategic and reputable Telemarketing Supervisor that can help lead us into continued growth and innovation. Recently recognized by The Boston Globe Magazine as a Top 100 Women-Led Business in Massachusetts, Windham is not your average accounts receivable management and customer care firm. Energy, integrity, and experience are what Windham was built on over 34 years ago and still forms the cornerstones of how we do business today. Windham makes a difference in the lives of our employees.
The Telemarketing Supervisor supervises and coordinates activities of front lead generation employees engaged in Telemarketing on behalf of seller clients. This role initially will also include, delivering training, and quality assurance duties. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.