Customer Support Specialist Full Time and Part Time

US-NV-Las Vegas
3 weeks ago
Job ID
2017-1463
# of Openings
10
Category
Customer Service/Support

Overview

Windham Professionals, Inc. with its campus in exciting Las Vegas, NV is growing and hiring Full Time & Part Time Customer Support Specialists – English and Bilingual (English & Spanish) speaking supporting a new client focused on providing customer assistance via email with their Anime entertainment experiences. Windham Professionals, Inc. with its headquarters in Salem, NH was previously recognized by The Boston Globe Magazine as a Top 100 Women-Led Business in Massachusetts.

 

Windham is not your average accounts receivable management and customer care firm.  Energy, integrity, and experience are what Windham was built on over 35 years ago and still forms the cornerstones of how we do business today.  Our Las Vegas site is growing.  Come grow with us!

Responsibilities

We are looking to fill positions starting December 2017!  If you have excellent writing skills, are computer savvy, interested in the Anime entertainment or computer animation experiences or willing to learn, are an effective communicator via email and would enjoy handling customer inquiries in a call center setting, APPLY TODAY!

 

$12.50 to $13.00/Hour

FT and PT schedules are available

Sunday – Saturday between the hours of 7:00am and 10:00pm PST

PT schedules are 4-6 hour shifts

 

On Site Career Event on Tuesday 11/14 and Thursday 11/16 from 10AM-2PM and 4PM-7PM.  No appointment necessary.  We are located at: 3320 W Sahara, SUite 200 Las Vegas, NV 89102

 

Comprehensive background investigation required

Job Responsibilities:

  • Represents our company and the client through email contact with customers by responding to inbound email inquiries
  • Manage time and responses to provide efficient follow up to customers
  • Enter and maintain accurate responses to customers
  • Assist with customer product orders
  • Keep customer files updated, complete, and accurate
  • Meet or exceed goals for email responses and overall customer interaction and satisfaction
  • Provides customers with an exceptional experience

Qualifications

Here’s what we are looking for in you:

 

Here’s what we are looking for in you:

  • Effective writing skills
  • Ability to input data/data entry
  • Excellent customer service and time management skills
  • Comfortable receiving and responding to emails and promoting a company brand
  • Social media navigation skills
  • Detail oriented, and documents customer information accurately
  • Energetic, with a positive attitude
  • Ability to understand customer objections and modify approach accordingly
  • Computer savvy with ability to multi-task and navigate the computer
  • Interest in Anime or computer animations a definite plus

 

Here’s what you can expect from us:

A fun and exciting environment where creativity, achievement, and mutual respect are recognized

An engaged workforce where diversity is appreciated

A focus on ease, simplicity and wellness with our online Live Health

Competitive compensation package to include sales commission

A place where we help our employees make their dreams come true – check out one of our cool initiatives

We encourage an active lifestyle with an annual fitness membership reimbursement option

Awesome company events for you and your family

Employee driven charitable and community outreach

Fun, team-focused work environment where appreciation and recognition are key

 

If you are looking to thrive in a challenging, fast paced, growth oriented environment, consider joining our company as we are on the cutting edge of new growth creating a world class business services organization.

 

Windham Professionals provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, gender identity, sexual orientation, status as a protected veteran, genetic information, individuals with a disability, and any other basis protected by federal, state or local laws.  EEO/AA Disabled/Vet.

Please apply@ www.windhampros.com – Careers

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