Receivables Specialist

US-NH-Salem
1 month ago
Job ID
2017-1441
# of Openings
1
Category
Collections

Overview

Windham Professionals, Inc. is a full-service Accounts Receivable Management and Customer Care Company. We have locations in NH, NV, NY, and TN and expanding. Consider joining our company as we are on the cutting edge of new growth creating a world class BPO service provider. Learn more about our current openings and where we’re hiring by visiting www.windhampros.com/careers. We offer excellent service to our clients and great opportunities for our employees

Responsibilities

The Receivables Specialist is accountable for the daily reconciling of 1st Party Accounts Receivable activities. The ideal candidate is responsible for analyzing client accounts, working with internal and external business partners to resolve AR discrepancies, issues, and handling dispute resolutions domestically and internationally via phone call and email exchange.

 

Essential Duties and Responsibilities:

  • Responsible for reconciliations and related accounting
  • Actively work to maximize collection of  past due amounts, including regular communication and follow up with customers
  • Attention to detail with the ability to prioritize and meet deadlines
  • Perform research and resolves issues independently using multiple data sources and systems
  • Ability to use logical methods to address problems and develop effective solutions
  • Resolve disputes with clients and customers
  • Escalate accounts for resolution when necessary
  • Prepare a completed reconciliation on a monthly basis and upon request
  • Provide excellent internal and external customer service in a professional manner
  • Communicate effectively in both phone conversations and email
  • Responsible for reducing DSO (Day Sales Outstanding)
  • Run and analyze reports as required
  • Other duties as required

Qualifications

Knowledge, Skills and Abilities Required:

  • High School Diploma or equivalent required; some college a plus
  • 1-3 years Accounts Receivable and Accounts Payable experience
  • Ability to reconcile account, to summarize the components of the balance due
  • Ability to identify developing problems and take immediate corrective actions as needed
  • Ability to organize information in a clear and concise manner
  • Strong analytical skills and detail-oriented aptitude
  • Strong organizational / time management skills
  • Excellent interpersonal skills for dealing with clients, peers, other departments, and management
  • Ability to communicate effectively both verbally and in writing
  • Ability to work in a fast-paced team environment
  • Proficient in Excel and Microsoft Office
  • Experience in the transportation industry with knowledge of transportation terminology

 
Windham Professionals provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, gender identity, sexual orientation, status as a protected veteran, genetic information, individuals with a disability, and any other basis protected by federal, state or local laws. EEO/AA Disabled/Vet. #CB

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